This section contains answers to the most frequently asked questions that will help you quickly get the information you need and understand how our service works. Buy backconnect proxies possible on our website after quick registration.
Fluctuations in proxy quality or speed are caused by natural variations in network load. Throughout the day, there are periods of higher and lower user activity, which can affect the availability and stability of proxies. It is not possible to completely eliminate these fluctuations, but the system automatically balances the load to ensure the highest possible connection quality.
The free trial for paid proxies is provided for 1 hour with any plan. To get the free trial, complete 3 simple verification steps using the following link: activate here.
Yes, the admin panel displays discounts based on the number of IP addresses. In addition, discounts are available for longer subscription periods.
Most likely yes, however, we cannot guarantee compatibility. We recommend using the free 1-hour trial to test it yourself.
Backconnect proxies operate by distributing traffic through a limited pool of external IP addresses. This is why you see a smaller number of unique IPs (for example, 5–7), while each of them is associated with multiple connection ports. This mechanism ensures connection stability and load balancing.
If you need to identify the external IP of a specific proxy, our API allows you to obtain it in the format: "gate_ip:gate_port|ext_ip". Detailed information is available in your personal account upon purchase.
We offer HTTP/HTTPS and SOCKS 4, SOCKS 4a, SOCKS5 rotating proxies, all available on a single port. This means you can connect to any of our proxies from the provided list using any of the listed protocols. We recommend using them in SOCKS5 mode for the best compatibility and stability.
1. CRYPTOCURRENCY PAYMENTS
Cryptocurrencies: Bitcoin (BTC), Ethereum (ETH), Tether (USDT), USD Coin (USDC), Avalanche (AVAX), Bitcoin Cash (BCH), Binance USD (BUSD), Dash (DASH), Dogecoin (DOGE), Litecoin (LTC), Polygon (MATIC), Shiba Inu (SHIB), Solana (SOL), Monero (XMR), TRON (TRX), Binance Coin (BNB), Hamster Kombat (HMSTR), VERSE, as well as 100+ popular memecoins on the SOL, ETH, BSC, TRX, TON networks.
Networks: Arbitrum One, Avalanche C-Chain, BSC (BEP-20), BTC, ETH (ERC-20), Polygon (ERC-20), Solana, TON, Tron (TRC-20), and possibly others depending on the currency.
2. FIAT PAYMENT METHODS
International terminal: VISA/MASTERCARD bank cards. Currencies: EUR, USD. Accepted worldwide except: AFG, BLR, COD, CUB, HTI, SDN, SSD, IRN, IRQ, LBY, MLI, MMR, PRK, RUS, SYR, VEN, YEM, MDA, UA, AZ, LVA, EST, LTU, SWE, IND, TUR.
Local terminal: Visa\Mastercard\MIR bank cards (banks of Russia, Ukraine, Kazakhstan), SBP, SteamPay.
No, using proxies for such purposes is strictly prohibited. We categorically do not allow any form of illegal activity. Any attempts to violate the rules will be immediately stopped and reported to our legal department. In addition, please review our terms and conditions.
No. Our proxies are fully anonymous and do not keep any activity logs. Moreover, they are not detected by various services or checkers as proxy servers, ensuring a high level of privacy and security during use.
The connection speed of our proxies may vary depending on your geographic location, internet provider, and current network load. However, in most cases, the proxies deliver high-speed connections sufficient for stable operation with any services. We recommend using the free 1-hour trial so you can personally evaluate the performance and ensure the speed meets your requirements.
Yes, we are open to such requests. If you have specific requirements — for example, a certain number of proxies, particular locations, an extended IP pool, or special tariff conditions — please share the details with us. We will review your request and offer a personalized solution: either a custom service package or a discount tailored to your needs.
Our main product is proxies with a mix of IP addresses from all over the world. Additionally, we offer separate packages with IP addresses located in Europe, the CIS (Russia), and China. When using the World Mix package, the location of each IP address is selected randomly.
It is important to note that the pools of different packages are formed separately and do not overlap, so there are no duplicate proxies between them.
How to test the proxy?
Purchase any package and get the proxy list link in your personal account.
Copy any proxy (in the format ip:port) and run the following command in the Linux terminal:
curl -x http://ip:port ifconfig.me
Alternatively, take a proxy from the list, set it as a SOCKS5 proxy server in your browser settings, and go to the website ifconfig.me.
In both cases, the IP address of the proxy will be displayed, while your real IP will remain hidden.
Yes, you can use our proxies for email campaigns, provided that they are not spam. Only legitimate email activities are allowed: customer notifications, subscriber newsletters, transactional emails, and other messages that users have voluntarily opted in to receive.
We strictly prohibit any form of spam, phishing, or other illegal activity. In case of violations, access will be immediately blocked without a refund.
For convenient work with mail services, our SMTP ports are open, including port 25, which allows proxies to be used for proper email delivery.
The recommended refresh interval is every 8–10 minutes. This ensures you always receive up-to-date IPs and maintain stable performance. More frequent updates may trigger restrictions or be flagged as a potential DDoS attack, while less frequent updates may result in some IPs becoming outdated.
The number of proxies indicated in the price list is approximate, not strictly fixed. The actual number of available proxies may vary depending on the time of day, weekends, and holidays.
For users purchasing daily, weekly, or monthly proxy packages, this is not an issue — the average number of proxies over the subscription period generally matches the stated amount.
Before purchasing, you can always check the current number of available proxies in the dedicated table on our homepage and decide which package best suits your needs.
Yes, you can pause any active subscription, except for trial and hourly proxy plans.
The maximum pause duration is 1 week. After this period, the subscription will be automatically reactivated.
Yes, this option is available, but only for trusted clients or users who have previously topped up their balance. In your personal account, there is a special mechanism for requesting a proxy credit.
If you are a new client and have not made any deposits yet, the chances of getting credit are minimal — in this case, your request will most likely be declined.
After creating a new task, you need to wait a few minutes until the status changes from “Awaiting activation” to “Active”.
Once active, the link can be obtained in the section “My Tasks” → “Actions” → “Get Link”.
For clarity, you can check the screenshot: view screenshot
After clicking the “Get link” button, a modal window will appear with the proxy list link, as well as various filters with usage examples. For instance, if you need to retrieve a proxy list containing only IP addresses from countries such as Mexico, Vietnam, and Brazil, append the parameter ?country=MX,VN,BR to the proxy URL.
If you have multiple tasks and want to combine them into a single list, simply select the required active tasks and copy the link as shown in this screenshot.
Yes, this option is available. We use special ADN codes that allow you to securely transfer funds within the system.
To activate this feature, you need to open a support ticket and contact our customer service team.
No, withdrawals are not possible. According to clause 3 of the service rules (which you agreed to during registration), refunds are not provided for this type of service. All deposited funds remain within the system and cannot be withdrawn.
To test the service quality, you can request a free 1-hour trial period through the ticket system or by contacting our support team directly.
However, you do have the option to create an ADN code and transfer or sell it to another user of our proxy service. For more details on how to create an ADN code, please refer to answer #20 in the FAQ section.
Yes, this option is available. You will receive 10% of all expenses made by the users you refer. The rewards are credited to your internal system balance, and you can also withdraw them to an external USDT wallet.
For more details, please see our referral program.